Tech Specialist, Printing and Copying Services
Job ID: R0026978 | IT Support | Full Time | Charlottesville, VA
The University of Virginia's Printing and Copying Services has an opportunity for a Tech Specialist who will perform general maintenance tasks and troubleshoot and repair computer systems and peripheral equipment located throughout the organization. The Tech Specialist will troubleshoot and resolve end-user problems and ensure correct operation of personal computers. The Tech Specialist addresses complex problems, uses experience and judgment in selecting among authorized procedures, and seeks assistance when significant deviations are proposed or when unprecedented problems arise. They assist senior staff in developing approaches to problem solving and anticipating issues. They may train or provide guidance to less experienced staff members. Their interactions are with fellow team members and coordinating team members; assigned student, faculty or staff clients; and external vendors or service providers.

Responsibilities include:
  • Installing, troubleshooting and repairing printers, copiers, card readers, servers, etc., that are part of the Copy Division fleet.
  • Scheduling and performing preventative maintenance on equipment and responding to customer request in a timely manner.
  • Responsibilities include equipment installs, cabling, modifying, minor repairs to computer hardware, and loading and troubleshooting software.
  • Keeping public areas clean and organized.
  • Providing basic instruction to patrons on the use of services and providing a high level of customer service.
  • In addition to the above job responsibilities, other duties may be assigned.

This may include having to work hours other than 8 a.m. – 5 p.m.

MINIMUM REQUIREMENTS:
  • Education: High school diploma.
  • Experience: At least one year of experience.
  • Licensure: Valid driver's license with positive points.

PHYSICAL DEMANDS
Position does involve seated work and using a PC, walking between locations in some cases, as well as lifting of products ability to lift at least 50 pounds.


COVID Vaccination Requirement

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Charlottesville, VA
Charlottesville, VA 22903

Working here.

Careers at the University of Virginia reflect a wide breadth of professions, ranging from teaching to administration, IT professionals to financial analysis, research to grounds management, and talent recruiting to facilities management, among many others. Every person here — faculty, staff, student, healthcare professional — helps to advance our world-class institution, encompassing a larger mission of discovery and service.

Quality of Life

Charlottesville, Virginia is one of the nation’s most charming and picturesque places to live and work. Our area boasts many excellent restaurants, wineries and craft breweries; historic sites; Shenandoah National Park and Skyline Drive; and a great selection of homes in welcoming neighborhoods, as well as urban and rural locations. Public transportation is excellent, and you’re just a short drive from the beach or Washington, D.C.