Referral Authorization Specialist - Transplant
Job ID: R0022958 | Health Services Administrative | Full time | Charlottesville, VA
Assures that all referrals are managed effectively and efficiently for Transplant Services. Provides high-level customer service to both referring physicians as well as referred patients. Obtains pre-authorization for all Transplant evaluation diagnostic tests and performs additional administrative support functions. This job requires the application and interpretation of policies and procedures and the use of independent judgment in a medical setting. The individual must possess the ability to maintain a working knowledge of carrier contracts/changes and departmental policies and procedures.
  • Assures all referrals are handled effectively and efficiently.
  • Analyzes information required to complete pre- authorizations with insurance carriers and service area contacts.
  • Demonstrates the skills of effective communication decision-making and organization to ensure efficient job performance and job success.
  • Provides high-level customer service to both referring physicians as well as referred patients.
  • Assists with operational patient flow as applicable; performs problem-solving.
  • Maintains current working knowledge; adheres to Medical Center and departmental policies and procedures.
  • Provides service in a professional and courteous manner.
  • Performs area-specific support activities.
Position Compensation Range: $15.37 - $23.82 Hourly


  • Education: High School graduate or equivalent required. Associate's or Bachelor's Degree preferred.
  • Experience: 1 year relevant experience required.

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

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Charlottesville, VA
Charlottesville, VA 22903

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UVA Health System has one of the nation’s most diverse workforces. We are a close-knit, collaborative team that values the expertise, opinions and contributions of our staff. Our proven patient-first focus drives everything we do and fuels our many accomplishments - from Magnet® designation for our nurses to national recognitions as a top hospital and employer (Magnet is a registered trademark of the American Nurses Credentialing Center).

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Charlottesville, Virginia is one of the nation’s most charming and picturesque places to live and work. Our area boasts many excellent restaurants, wineries and craft breweries; historic sites; Shenandoah National Park and Skyline Drive; and a great selection of homes in welcoming neighborhoods, as well as urban and rural locations. Public transportation is excellent, and you’re just a short drive from the beach or Washington, D.C.