Quality Assurance Inspector
Job ID: R0039053 | Data Analysis | Full Time | Charlottesville, VA
Facilities Management (FM) supports the University of Virginia's wide range of research, academic, and patient care programs. With over 1,200 employees dedicated to excellence, Facilities Management is responsible for the day-to-day operation, repair, and maintenance of UVA's buildings, infrastructure, and grounds, as well as other University-owned and leased properties.

Our E&G Department has an entry-level opportunity for a Quality Assurance Inspector and, as such, may open up to other position opportunities. There are currently two open positions for this role.

The position of QA Inspector assesses cleaning conditions in UVA buildings with attention and focus on details in various space types, resulting in reasonable, logical, objective judgment calls based on defined cleaning standards.

If you enjoy the type of work atmosphere that feels like you're "running your own show," then the role of UVA's Quality Assurance Inspector is for you.

In this position, you'll receive extensive training from a professional and then be on your own as you walk and monitor space types daily, scanning for cleaning deficiencies in academic buildings across grounds. Weekly team meetings keep everyone focused and on the same page. You'll also be encouraged to make suggestions to improve any aspect of your role. Here, we feel everyone's voice should be heard and that those closest to the problem are best suited to find a solution.

This position is for the person who enjoys working solo but with the flexibility to reach out to colleagues and/or supervisor when needed.

Even if you've never performed a similar role, if you are self-motivated and detail-oriented; possess good, objective judgment; and meet the physical and other essential functions of the job, we'd like to talk with you!

Duties of the Quality Assurance Inspector include:
  • Helping internal customers (supervisors, managers, frontline) understand and support the QA process, including appearance items, weighting, and scoring.
  • Inspecting spaces thoroughly, objectively, and accurately based on the condition of appearance items and APPA level standards.
  • Utilizing electronic tools (iPad, iPhone, SharePoint, Microsoft Suite of tools, etc.) as part of performing daily inspections, including taking clear photos providing issue context and that support scoring decisions, and supporting supervisor in reviewing reports, generating statistical reports, and other projects as assigned.
  • Working with supervisors, managers, front line, and other inspectors to achieve calibration of scoring, including being willing to change focus, process, or observation style in order to reach sameness in scoring.
  • Preparing documentation tools (photo catalogs, tip sheets, etc.) for use in training and in communicating QA program guidelines.
  • Preparing action plans and work schedules, making adjustments as priorities or new information is presented.
  • Working with internal customers, as requested, to help improve quality results via training, instruction, demonstration, and performing zone-specific tours to ensure understanding of QA's role, including the why and how determinations are made.
  • Developing positive partnerships and relationships with team members, while remaining objective in performing duties of the inspector role.

Position Compensation: $17 - $20 hourly based on experience, plus $500 one-time sign-on bonus. This is a full-time, overtime-eligible position with UVA benefits including:
  • 22 days of paid time off, increasing with service; 13+ paid holidays each year, in addition to paid time off; parental and community service Leave: and 3 days of bereavement leave
  • Health plan with options to meet healthcare and financial needs
  • Retirement through the Virginia Retirement System
  • Employee wellness program featuring activities to earn up to $500/year

  • Education: High school diploma or equivalent.
  • Experience: One year of relevant or equivalent experience.
  • Preferred Experience: Experience in performing quality inspections in a service or other industry. Knowledgeable about APPA levels/custodial services. Must be able to demonstrate keen observation and attention to detail and to make objective, sound judgments quickly and accurately, while performing a minimum number of inspections daily as directed by the QA Manager.
  • Licensure: Valid driver's license with a zero or positive points balance. This license must be maintained while employed in this position.

The selected candidate will be required to complete all necessary background checks.

Physical Demands:
This position works in the field 90% of the time assessing the quality of spaces cleaned. It requires walking, standing, climbing stairs, stooping, observing, and using both hands to hold iPad and enter data or take photos, etc.

The position will remain open until filled.

COVID Vaccination Requirement and Guidelines


Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirements and guidelines for employment at UVA.




Charlottesville, VA
Charlottesville, VA 22903

Working here.

Careers at the University of Virginia reflect a wide breadth of professions, ranging from teaching to administration, IT professionals to financial analysis, research to grounds management, and talent recruiting to facilities management, among many others. Every person here — faculty, staff, student, healthcare professional — helps to advance our world-class institution, encompassing a larger mission of discovery and service.

Quality of Life

Charlottesville, Virginia is one of the nation’s most charming and picturesque places to live and work. Our area boasts many excellent restaurants, wineries and craft breweries; historic sites; Shenandoah National Park and Skyline Drive; and a great selection of homes in welcoming neighborhoods, as well as urban and rural locations. Public transportation is excellent, and you’re just a short drive from the beach or Washington, D.C.

Safety Photo

UVA Health Quality & Safety

At UVA, delivering the highest-quality, most advanced and safest healthcare to our patients is our top priority. That’s why we never stop striving to make our best better. As a leading healthcare institution, our goal is to be the safest place in America to receive care and to work, because patient and team member safety is essential to providing the best healthcare. The COVID-19 pandemic remains a fluid situation. At UVA Health, we've been on the frontlines since the beginning. Nurses, researchers, doctors — we've all been doing our part to halt the virus. This effort is part of our longstanding commitment to provide care you can count on.