Performance Improvement Coach
Job ID: R0031246 | Health Services Administrative | Full Time | Charlottesville, VA
Responsible for leading performance improvement projects and coaching leaders and team members at all levels of the organization on the Lean Management System. Facilitate improvement projects utilizing a wide range of continuous quality improvement (CQI) tools, including those from Lean, Six Sigma, Change Management and Project Management. Works collaboratively with cabinet, administrators, managers and physicians to identify, coach and support performance improvement projects that create ever-increasing value for all key stakeholders. Project deliverables include improved performance in patient and team member safety, clinical quality, operational efficiency, patient and team member satisfaction, and financial outcomes. Responsible for delivering improvement support to a portfolio of health system customers that may include inpatient units, procedural departments, ambulatory clinics and corporate support services.
  • Provides effective leadership and coaching to ensure completion of Health System performance improvement projects by selecting and utilizing appropriate CQI methodologies.
  • Acts as a change agent, providing direction to leaders and team members and gaining their support.
  • elivers project management services for select efforts as necessary.
  • Partners with administrative and clinical leaders to establish and maintain the Lean Management System.
  • Serves as a liaison to other Quality and Performance Improvement (QPI) Department resources.
  • Connects leaders and frontline staff to other Health System resources for purposes of enhancing improvement efforts.
  • Collects, analyzes and displays quantitative and qualitative data for purposes of identifying and understanding opportunities for improvement.
  • In addition to the above job responsibilities, other duties may be assigned.

Position Compensation Range: $82,700.80 - $132,329.60 Annually

MINIMUM REQUIREMENTS
  • Education: Bachelor's degree required; master's degree preferred.
  • Experience: Minimum two years of experience facilitating performance improvement projects by applying CQI tools and mentoring leaders and frontline staff in a complex organization.
  • Licensure: Lean/Six Sigma Green/Black Belt or CPHQ certification preferred.
  • Software: MS Office suite and intermediate Excel skills.

PHYSICAL DEMANDS
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings and programs.



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Charlottesville, VA
Charlottesville, VA 22903

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UVA Health System has one of the nation’s most diverse workforces. We are a close-knit, collaborative team that values the expertise, opinions and contributions of our staff. Our proven patient-first focus drives everything we do and fuels our many accomplishments - from Magnet® designation for our nurses to national recognitions as a top hospital and employer (Magnet is a registered trademark of the American Nurses Credentialing Center).

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Charlottesville, Virginia is one of the nation’s most charming and picturesque places to live and work. Our area boasts many excellent restaurants, wineries and craft breweries; historic sites; Shenandoah National Park and Skyline Drive; and a great selection of homes in welcoming neighborhoods, as well as urban and rural locations. Public transportation is excellent, and you’re just a short drive from the beach or Washington, D.C.