Payment and Imaging Specialist
Job ID: R0042848 | Patient Finance | Full Time | Charlottesville, VA
The Payment & Imaging Specialist 1 reviews all incoming payments from insurance carriers and prepares them for deposit to ensure timely posting to appropriate accounts. The Analyst enters payment batches into the Revenue Control System (RCS) to be posted by the Payment Posting team, and reconciles RCS with Bank of America's Remote Deposit System (RDS). This position analyzes incoming insurance correspondence and distributes appropriately throughout UPG. The analyst also provides imaging services for various document types, both internally and externally.
  • Open and analyze incoming payments to determine if they belong to UPG, if the funds should be processed by accounting (miscellaneous payments), and if so, the appropriate payor and source in order to prepare for processing.
  • Research unidentifiable payments utilizing Epic, IDX, and various insurance carrier websites. Occasional phone calls to insurance carriers are required.
  • Enter payment batches into Revenue Control System (RCS) according to aforementioned guidelines.
  • Utilize desktop scanners to archive payments working with AdobePro Optical Character Recognition (OCR) software and upload to OnBase for Payment Posting to key from images.
  • Deposit checks to our operating account using Remote Deposit System (RDS) according to Check21 guidelines.
  • Run interfaces and reports to balance RCS with RDS and ensure information is retained for future research needs.
  • Analyze incoming correspondence to determine if it belongs to UPG, where to distribute it, urgency and priority of the document, and the appropriate payor and source; distribute accordingly.
  • Evaluate refund check documentation for quality assurance needs, batch documentation with refund checks, scan created batches for record retention, and distribute to the appropriate payees; verify refund check batches.
  • Serve as a resource for other units and clinical departments needing information and/or assistance with scanning projects.
  • Assist Payment Posting Analysts in researching and resolving complex batch issues.
  • Employ specialized hardware and software to efficiently scan and/or upload numerous documents aside from daily batches, as appropriate.
  • Provide coverage for coworkers as required while still maintaining personal daily workload.
  • Assist coworkers with questions/issues when the Unit Coordinator is not available due to time-sensitive processes requiring immediate attention.
  • Participate in process improvement meetings and testing to implement leaner business practices.
  • Perform other duties as requested by Unit Coordinator, Supervisor, or Manager.

Position Compensation Range: $15.07 - $23.36 Hourly

  • Education: High school diploma or GED.
  • Experience: One year of general office experience (cashiering or banking preferred). Experience in account reconciliation a plus.
  • Licensure: None.



This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings and programs.

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Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirements and guidelines for employment at UVA.




Charlottesville, VA
Charlottesville, VA 22903

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