Payment Posting Analyst 2
Job ID: R0030723 | Patient Finance | Full Time | Charlottesville, VA
This position analyzes account receivables and takes appropriate actions to resolve issues, debit/credit balances and data discrepancies.
  • Posts denials/rejects into Epic billing system.
  • Responds to inquiries from patients, clinical departments and third parties via telephone, written correspondence and personal contacts.
  • Adds/corrects registration, insurance and demographic data in the billing system to ensure accurate records.
  • Analyzes and prepares applicable adjustments to physicians' fees in compliance with established guidelines.
  • Processes adjustments as requested by the departments and/or supervisors.
  • Obtains necessary information and records for researching and resolving accounts.
  • Sends requests to resolve misapplied payments and credit balances.
  • Participates in special meetings and projects as required.
  • Follows up with third-party carriers to resolve issues and obtains payment by coordinating resolution to rejected, denied and outstanding claims to ensure timely collections.
  • Analyzes accounts that are not resolved within the time specified by the contract to determine causes of unresolved issues. Selects the most efficient and effective follow-up strategy to resolve the account to obtain reimbursement.
  • Must be aware of carrier policies and guidelines.
  • Works directly with departments and carriers on denial resolution.
  • Manages work through use of multiple systems.
  • Analyzes credit balances, including returned checks and refund requests from various sources, and then takes action to resolve by initiating a refund or moving money.
  • Analyzes underpayments and overpayments and processes refund-related offsets.
  • Other duties as identified by unit coordinator, supervisor and/or B&C management.

  • Education: High school diploma or GED.
  • Experience: Two years of relevant office experience. Experience with insurance preferred. Experience utilizing Epic billing system or other medical billing application software preferred.
  • Licensure: None.
  • Skills: Word-processing and database skills required. 10-key calculator experience preferred. Strong math skills preferred.

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings and programs.

COVID Vaccination Requirement

Due to the scope of President Biden's Executive Order 14042 issued in early September, all University employees, including remote employees, must receive their final vaccination dose by January 4, 2022, unless they have a University-approved religious or medical exemption. The University has updated policy SEC-045 to reflect these new requirements.


If hired by the Academic Division, excluding School of Medicine, School of Nursing, UVA Physicians Group, and the Health Systems Library, you will be required to provide proof of vaccination or be willing to be vaccinated by January 4, 2022. Academic employees may apply for a University-approved medical or religious exemption.

Note: Some medical and safety-sensitive positions require vaccination and are not eligible for an exemption. For more information on how vaccination requirements will apply to you, please visit the UVA New Hire Vaccination Requirements webpage.


Tina Rosson
Tina Rosson
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Charlottesville, VA
Charlottesville, VA 22903
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Tina Rosson
Tina Rosson
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Working here.

Since 1979, UPG has been the clinical partnership group managing, growing and providing direct patient care for all UVA entities. This strategic partnership allows UVA to expand on education, technology, diagnostics, resources and facilities while the teams at UPG can focus on managing and delivering high-quality, multi-specialty care.

The expansive network of UPG providers and clinical support teams work together to deliver world-renowned care to patients at UVA Medical Center in Charlottesville and in 24 primary and specialty care clinics located throughout central and northern Virginia.

Quality of Life

Charlottesville, Virginia is one of the nation’s most charming and picturesque places to live and work. Our area boasts many excellent restaurants, wineries and craft breweries; historic sites; Shenandoah National Park and Skyline Drive; and a great selection of homes in welcoming neighborhoods, as well as urban and rural locations. Public transportation is excellent, and you’re just a short drive from the beach or Washington, D.C.