Patient Care Advocate - Remote/Virginia
Job ID: R0036111 | Healthcare Specialists | Full Time | Charlottesville, VA
The Patient Care Advocate – Population Health is responsible for working directly with patients; providers; emergency room, clinical inpatient and outpatient care teams; pharmacy; social work; case management; home health; skilled nursing facility partners; inpatient rehab facility partners; and local, state and federal resource providers in supporting the management and coordination of patient panels across the health system spectrum for multiple payer types and value-based care contracts.

The UVA Health Population Health department strives to improve the patient experience, the quality of care and outcomes while managing costs for defined groups of people, as well as to bring significant health concerns into focus so that issues can be addressed by matching needs to resource allocation as a means to overcome the barriers to healthcare that drive poor health conditions. Population Health seeks opportunities to collaborate internally and with other agencies and organizations to improve the health outcomes within the local, regional and state areas in order to best care for the patient populations served.
  • Conducts patient enrollment, assessment, education and guidance at any point prior to, during and/or after the inpatient stay, ED visit, ambulatory referral or outpatient appointment(s).
  • Reviews and maintains charts and facilitates patient accessibility to this information.
  • Reviews and understands patient assessments, ICPs, DTPs, and patient discharge summaries. Researches clinical indicators.
  • Collaborates with teams across multiple clinics and areas.
  • In addition to the above job responsibilities, other duties may be assigned.

Position Compensation Range: $16.31 - $25.28 Hourly

  • Education: Bachelor's degree preferred, but also acceptable is an associate's degree in medical assisting from an accredited program of study, such as the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES); or graduation from a certified paramedic or EMT-Intermediate education program; or licensed practical nurse (LPN) from a state-approved nursing program with a minimum of 400 hours of direct client care across the lifespan and passed the NCLEX-PN exam to show proficiency.
  • Experience: 1 year of experience in a clinical environment and/or in an advocate or navigator role.
  • Licensure (only required if candidate does not have a bachelor's degree): If MA, Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) or Registered Medical Assistant by the American Medical Technologists (AMT) is required. If EMT, certified as a EMT-P or EMT-I in the Commonwealth of Virginia or certified as a NREMT-I or NREMT-P (National Registry of Emergency Medical Technicians) required. If LPN, active licensure through the state of Virginia is required.

Job requires standing for prolonged periods and frequently bending/stooping/traveling. Proficient communicative, auditory and visual skills. Attention to detail and ability to write legibly.

COVID Vaccination Requirement and Guidelines


Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirements and guidelines for employment at UVA.




Charlottesville, VA
Charlottesville, VA 22903

Working here.

Magnet Recognition

UVA Health System has one of the nation’s most diverse workforces. We are a close-knit, collaborative team that values the expertise, opinions and contributions of our staff. Our proven patient-first focus drives everything we do and fuels our many accomplishments - from Magnet® designation for our nurses to national recognitions as a top hospital and employer (Magnet is a registered trademark of the American Nurses Credentialing Center).

Quality of Life

Charlottesville, Virginia is one of the nation’s most charming and picturesque places to live and work. Our area boasts many excellent restaurants, wineries and craft breweries; historic sites; Shenandoah National Park and Skyline Drive; and a great selection of homes in welcoming neighborhoods, as well as urban and rural locations. Public transportation is excellent, and you’re just a short drive from the beach or Washington, D.C.

Safety Photo

UVA Health Quality & Safety

At UVA, delivering the highest-quality, most advanced and safest healthcare to our patients is our top priority. That’s why we never stop striving to make our best better. As a leading healthcare institution, our goal is to be the safest place in America to receive care and to work, because patient and team member safety is essential to providing the best healthcare. The COVID-19 pandemic remains a fluid situation. At UVA Health, we've been on the frontlines since the beginning. Nurses, researchers, doctors — we've all been doing our part to halt the virus. This effort is part of our longstanding commitment to provide care you can count on.