Patient Access Coordinator
Job ID: R0038933 | Patient Finance | Full Time | Charlottesville, VA
The Patient Access Coordinator is responsible for coordinating all duties related to registration/patient access, insurance, cash collections, quality compliance, customer satisfaction, and training support. The Coordinator role requires the demonstration of knowledge by the use of multiple systems, complex payor requirements, area-specific knowledge, and the ability to communicate in a professional and goal-directed manner with patients, internal customers, and payers. Maintains knowledge of policies and procedures to support Patient Access Specialists as a first-line resource/contact. Understands staffing patterns and supports the Supervisory Team to ensure coverage is appropriate at all times, which will include working in multiple areas at the request of the Supervisory Team. The PA Coordinator will be required to audit processes and make recommendations using data and root cause analysis. Understands all Revenue Cycle and Patient Access Goals and is a role model for all staff.
  • Registration: Obtain and revise patient demographic insurance and account information to ensure payment and registration are correct.
  • Trains and coordinates the work of Patient Access Registration staff.
  • Receives funds, issues receipts, balances cash journals, and makes deposits.
  • Provides services in a way that maximizes satisfaction and loyalty of those served by Patient Access and maintains confidentiality of patient information.
  • Maintains current working knowledge of Access policies and procedures.
  • Performs area-specific support activities.
  • In addition to the above job responsibilities, other duties may be assigned.

Position Compensation Range: $16.97 - $26.30 Hourly

  • Education: High school graduate or equivalent.
  • Experience: 1 year of relevant patient access experience required. 3 years of experience with customer service or patient access preferred.
  • Licensure: None.

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings and programs.

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Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirements and guidelines for employment at UVA.




Medical Center (Charlottesville, VA)
Charlottesville, VA 22903

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UVA Health System has one of the nation’s most diverse workforces. We are a close-knit, collaborative team that values the expertise, opinions and contributions of our staff. Our proven patient-first focus drives everything we do and fuels our many accomplishments - from Magnet® designation for our nurses to national recognitions as a top hospital and employer (Magnet is a registered trademark of the American Nurses Credentialing Center).

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Charlottesville, Virginia is one of the nation’s most charming and picturesque places to live and work. Our area boasts many excellent restaurants, wineries and craft breweries; historic sites; Shenandoah National Park and Skyline Drive; and a great selection of homes in welcoming neighborhoods, as well as urban and rural locations. Public transportation is excellent, and you’re just a short drive from the beach or Washington, D.C.

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