Medical Office Assistant, Senior
UVA Dermatology Waynesboro
Job ID: R0037480 | Health Services Administrative | Full Time | Waynesboro, VA
The incumbent is responsible for providing general administrative support in the Multi-Specialty Clinic.
  • Independently schedules and registers patients, takes payments, and provides receipts. This includes performing any pre-certifications, as well as confirmation that referrals have been obtained for the patient's visit.
  • Checks in patients upon their arrival and ensures patient information is correct and current, including address, telephone number, PCP, and referring physician.
  • Requests any clinical notes, tests, and pertinent information pertaining to the referred visit within 24-48 hours. Guidelines vary depending on the specialty.
  • Responsible for preparing patient's chart prior to visit. This includes any pertinent notes and/or lab results and could vary depending on specialty.
  • Receives and distributes all correspondence, as well as as back-up to other staff positions as required.
  • Answers telephones, screens calls, confirms appointments, and maintains appointment schedule following office scheduling procedures. Refers callers to appropriate individuals, and gives routine information in accordance with established procedures.
  • Administers patient "no shows" and "cancellations" according to office policy. Calls to reschedule as appropriate. May follow up with letter to patients for those unable to contact.
  • Maintains cash receipts by totaling receipts, comparing to cash on hand, completing necessary paperwork, and resolving problems on the balance sheet.
  • Assists patients with insurance forms, which includes making sure all necessary information is provided, and contacts insurance company or patient as necessary.
  • Obtains appropriate paperwork, such as HIPAA forms, LTS card signature, medication list, encounter forms, and various forms as requested by specialty.
  • Checks out patients at their departure and ensures accuracy and completeness of co-pays, charges, and insurance information. This includes scheduling future diagnostic appointments as needed.
  • Performs other tasks as assigned by Office Manager.

MINIMUM REQUIREMENTS
  • Education: High school diploma or GED.
  • Experience: Two years of relevant experience required.
  • Licensure: None.
  • Skills: Basic knowledge of and experience utilizing a personal computer. Basic word processing skills required. Must have ability to learn and use telephone, facsimile, and copy machine systems.

PHYSICAL DEMANDS
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings and programs.



COVID Vaccination Requirement and Guidelines

 

Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirements and guidelines for employment at UVA.

 

 

 

Tina Rosson
Tina Rosson
Recruiter
Connect on LinkedIn

Waynesboro, VA
Waynesboro, VA 22980
Let’s talk about your future with UVA.
Contact me to learn more about our future opportunities.
Optionally, you can provide more information about yourself. We accept the following file types: .doc, .docx, .txt, .pdf and .rtf. Maximum size: 5 MB.
Tina Rosson
Tina Rosson
Recruiter
Connect on LinkedIn

Working here.

Since 1979, UPG has been the clinical partnership group managing, growing and providing direct patient care for all UVA entities. This strategic partnership allows UVA to expand on education, technology, diagnostics, resources and facilities while the teams at UPG can focus on managing and delivering high-quality, multi-specialty care.

The expansive network of UPG providers and clinical support teams work together to deliver world-renowned care to patients at UVA Medical Center in Charlottesville and in 24 primary and specialty care clinics located throughout central and northern Virginia.

Quality of Life

Charlottesville, Virginia is one of the nation’s most charming and picturesque places to live and work. Our area boasts many excellent restaurants, wineries and craft breweries; historic sites; Shenandoah National Park and Skyline Drive; and a great selection of homes in welcoming neighborhoods, as well as urban and rural locations. Public transportation is excellent, and you’re just a short drive from the beach or Washington, D.C.

Safety Photo

UVA Health Quality & Safety

At UVA, delivering the highest-quality, most advanced and safest healthcare to our patients is our top priority. That’s why we never stop striving to make our best better. As a leading healthcare institution, our goal is to be the safest place in America to receive care and to work, because patient and team member safety is essential to providing the best healthcare. The COVID-19 pandemic remains a fluid situation. At UVA Health, we've been on the frontlines since the beginning. Nurses, researchers, doctors — we've all been doing our part to halt the virus. This effort is part of our longstanding commitment to provide care you can count on.