Medical Office Assistant - Student Health and Wellness
Job ID: R0029496 | Health Services Administrative | Full time | Charlottesville, VA

The Department of Student Health and Wellness at the University of Virginia is currently recruiting for a full-time Medical Office Assistant to provide administrative support to its medical professional personnel. The Medical Office Assistant is responsible for the management of patient and other files and serves as the front-line contact for patients and visitors by addressing concerns over the phone and greeting them in person. They may obtain insurance information and authorization, as well as may schedule appointments and laboratory tests. They perform assigned work under supervision.


Responsibilities include:

  • Maintain office files of patient records, reports, correspondence, and miscellaneous information in an organized, detailed, and accurate fashion.
  • Operate general office machines and use computer applications, such as word processing, copy machines, calculators, and transcription equipment.
  • Promptly answer telephone calls, screen calls, and respond to routine questions in accordance with instructions of medical professional personnel.
  • Serve as receptionist for office by professionally greeting patients, making appointments or proper referrals according to instructions and procedures, and preparing documents and materials for clinics or patient admissions.
  • Monitor a calendar of appointments for one or more medical professional personnel, preparing materials and bringing pertinent items and dates to attention as requested.
  • Organize incoming and outgoing mail and documents in a timely fashion.
  • Perform other related administrative duties as needed.
  • In addition to the above job responsibilities, other duties may be assigned.


  • High School Diploma or equivalent
  • Proficiency with Microsoft office suite
  • Strong written and oral communication skills and a customer service mind-set
  • Four years of medical office experience is preferred.


The anticipated hiring range for this position is $15-18/hour, commensurate with qualifications and experience.

The selected candidate will be required to complete a background prior to their first day of employment and a health assessment per University policy.

PROCESS FOR INTERNAL UVA APPLICANTS: Please search "find jobs" and search for Requisition R0029496.


This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

COVID Vaccination Requirement

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Charlottesville, VA
Charlottesville, VA 22903

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Charlottesville, Virginia is one of the nation’s most charming and picturesque places to live and work. Our area boasts many excellent restaurants, wineries and craft breweries; historic sites; Shenandoah National Park and Skyline Drive; and a great selection of homes in welcoming neighborhoods, as well as urban and rural locations. Public transportation is excellent, and you’re just a short drive from the beach or Washington, D.C.