Medical Office Assistant - Student Health and Wellness
Job ID: R0029496 | Health Services Administrative | Full time | Charlottesville, VA

The Department of Student Health and Wellness at the University of Virginia is currently recruiting for a full-time Medical Office Assistant to provide administrative support to its medical professional personnel. The Medical Office Assistant is responsible for the management of patient and other files and serves as the front-line contact for patients and visitors by addressing concerns over the phone and greeting them in person. They may obtain insurance information and authorization, as well as may schedule appointments and laboratory tests. They perform assigned work under supervision.


Responsibilities include:

  • Maintain office files of patient records, reports, correspondence, and miscellaneous information in an organized, detailed, and accurate fashion.
  • Operate general office machines and use computer applications, such as word processing, copy machines, calculators, and transcription equipment.
  • Promptly answer telephone calls, screen calls, and respond to routine questions in accordance with instructions of medical professional personnel.
  • Serve as receptionist for office by professionally greeting patients, making appointments or proper referrals according to instructions and procedures, and preparing documents and materials for clinics or patient admissions.
  • Monitor a calendar of appointments for one or more medical professional personnel, preparing materials and bringing pertinent items and dates to attention as requested.
  • Organize incoming and outgoing mail and documents in a timely fashion.
  • Perform other related administrative duties as needed.
  • In addition to the above job responsibilities, other duties may be assigned.


  • High School Diploma or equivalent
  • Proficiency with Microsoft office suite
  • Strong written and oral communication skills and a customer service mind-set
  • Four years of medical office experience is preferred.


The anticipated hiring range for this position is $15-18/hour, commensurate with qualifications and experience.

The selected candidate will be required to complete a background prior to their first day of employment and a health assessment per University policy.

PROCESS FOR INTERNAL UVA APPLICANTS: Please search "find jobs" and search for Requisition R0029496.


This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

COVID Vaccination Requirement

Due to the scope of President Biden's Executive Order 14042 issued in early September, all University employees, including remote employees, must receive their final vaccination dose by January 4, 2022, unless they have a University-approved religious or medical exemption. The University has updated policy SEC-045 to reflect these new requirements.

If hired by the Academic Division, excluding School of Medicine, School of Nursing, UVA Physicians Group, and the Health Systems Library, you will be required to provide proof of vaccination or be willing to be vaccinated by January 4, 2022. Academic employees may apply for a University-approved medical or religious exemption.

Note: Some medical and safety-sensitive positions require vaccination and are not eligible for an exemption. For more information on how vaccination requirements will apply to you, please visit the UVA New Hire Vaccination Requirements webpage.

Charlottesville, VA
Charlottesville, VA 22903

Working here.

Careers at the University of Virginia reflect a wide breadth of professions, ranging from teaching to administration, IT professionals to financial analysis, research to grounds management, and talent recruiting to facilities management, among many others. Every person here — faculty, staff, student, healthcare professional — helps to advance our world-class institution, encompassing a larger mission of discovery and service.

Quality of Life

Charlottesville, Virginia is one of the nation’s most charming and picturesque places to live and work. Our area boasts many excellent restaurants, wineries and craft breweries; historic sites; Shenandoah National Park and Skyline Drive; and a great selection of homes in welcoming neighborhoods, as well as urban and rural locations. Public transportation is excellent, and you’re just a short drive from the beach or Washington, D.C.