Medical Office Assistant
Job ID: R0036101 | Health Services Administrative | Full Time | Charlottesville, VA
The UVA Department of Student Health and Wellness is currently recruiting for a full-time Medical Office Assistant to provide administrative support for its medical professional personnel. Medical Office Assistants are responsible for the management of patient and other files and serve as the frontline contact for patients and visitors by addressing concerns over the phone and greeting them in person. They may obtain insurance information and authorization, as well as schedule appointments and laboratory tests. They perform assigned work under supervision.
  • Maintain office files of patient records, reports, correspondence and miscellaneous information in an organized, detailed and accurate fashion.
  • Operate general office machines and use computer applications, such as word processing, copy machines, calculators and transcription equipment.
  • Promptly answer telephone calls, screen calls and respond to routine questions in accordance with instructions of medical professional personnel.
  • Professionally greet patients, make appointments or proper referrals according to instructions and procedures, and prepare documents and materials for clinics or patient admissions.
  • Monitor a calendar of appointments for one or more medical professional personnel, preparing materials and bringing pertinent items and dates to attention as requested.
  • Organize incoming and outgoing mail and document in a timely fashion.
  • Perform other related administrative duties as needed.
  • In addition to the above job responsibilities, other duties may be assigned.

These are overtime-eligible positions with UVA benefits. Employees benefits package highlights include:
  • 22 days of paid time off, increasing with service; 13+ paid holidays each year, in addition to paid time off; parental and community service leave
  • Health plan with options to meet healthcare and financial needs
  • Retirement through the Virginia Retirement System
  • Tuition and professional development benefits
  • Employee wellness program featuring activities to earn up to $500/year

Selected applicants will pass a background check and health and drug screen.

  • Education: High school diploma or equivalent.
  • Experience: None.
  • Licensure: None.

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings and programs.

COVID Vaccination Requirement and Guidelines


Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirements and guidelines for employment at UVA.




Charlottesville, VA
Charlottesville, VA 22903

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