Manager, Central Sterile Services
Job ID: R0023918 | Operations Leadership | Full Time | Charlottesville, VA
Manage daily operations of the Sterile Processing & Surgical Supply Department at University of Virginia Health System, including planning, organizing, staffing and monitoring of work quality. Provide leadership and direction in the development and implementation of organization-wide instrument sterilization policies, procedures and processes. Effectively utilize available and developing technology to improve operations and reduce costs. This position reports to the Director, Central Sterile Services. The manager is responsible for ensuring that instrumentation, supplies and other resources are available in a timely manner to support surgical services and other areas dependent upon them.
  • Ensures that the standards of operation of the department comply with the standards set by regulatory agencies, such as the state Department of Health, Joint Commission and others. Works closely with service center leadership in the development of operation standards, policies and procedures.
  • Develops and implements departmental performance improvement activities and ensures ongoing staff participation. Reviews feedback from customers (i.e., Main OR, OPSC). Responds, compiles and analyzes support data and implements procedural changes as appropriate.
  • Provides direct supervision to a variety of SPD personnel residing in several different functional areas within the hospital. Provides orientation and all aspects of training. Hires, evaluates performance and provides corrective action as necessary. Reviews and approves time-off requests, completes payroll, monitors attendance and tardiness, interprets hospital policies and ensures adequate coverage for all areas of responsibility.
  • Assigns and prioritizes workload. Evaluates and standardizes operating procedures and effectively troubleshoots and resolves issues as they arise. Informs staff of inter- and intradepartmental policy and procedure changes.
  • Establishes internal inventory levels and maintains levels in accordance with set standards and in coordination within using units within the hospital. Establishes par level stocks and monitors them for proper utilization. Supervises the retrieval, editing and storage of requisitions to ensure proper handling.
  • Acts as a champion of the SPM Instrument Tracking System. Performs some system administrator duties and supervises others who work on the system. Utilizes the system's reporting capabilities to identify opportunities for improvement within the department.
  • Works with departmental IT staff to assess/recommend new information technologies and how they might be applied to improve the efficiency of the department.
  • Acts as the liaison to other hospital units or departments in regards to sterilization activities. Attends and participates in hospital committee meetings as appropriate (i.e., Infection Control Committee and Safety Committee).
  • Works closely with leadership to develop and maintain fiscal reporting, annual operating and capital budgets. Monitors budget performance during fiscal year, verifying accuracy in monthly budget statements. Resolves discrepancies and reporting errors as they are discovered.
  • Ensures the physical environment is maintained. Establishes and enforces fire and safety regulations for the area, following established protocols and ensuring compliance with JCAHO, OSHA and Hospital guidelines.
  • In coordination with Clinical Engineering and other departments, establishes a preventative maintenance program for Central Sterile Processing equipment and maintains adequate inventory of equipment to meet hospital use requirements.
  • Attends and participates in hospital/departmental meetings. Attends seminars and training sessions necessary to maintain appropriate level of professional competence.
  • Creates user support teams. Develops and conducts user training at multiple levels. Responds to and resolves customer service complaints.
  • Makes recommendations and assists leadership in the procurement of medical/surgical supplies and equipment.
  • Identifies own areas for development and actively seeks opportunities to strengthen and expand skills and abilities.
  • In addition to the above job responsibilities, other duties may be assigned.

Position Compensation Range: $69,201.60 - $110,718.40 Annual

  • Education: Bachelor's degree.
  • Experience: Three years of management or supervisory experience within sterile processing.
  • Licensure: Certification as CRCST or above through IAHCSMM OR certification as CSPDT or above through CBSPD.

Job requires standing for prolonged periods, frequently bending/stooping and reaching (overhead, extensive, and repetitive). Repetitive motion: computer keyboard. Proficient communicative, auditory and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull 50-100 lbs. May be exposed to noise, radiation, radioactive materials, blood/body fluids and infectious disease.

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Ivy Mountain Musculoskeletal Center
Charlottesville, VA 22903

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UVA Health System has one of the nation’s most diverse workforces. We are a close-knit, collaborative team that values the expertise, opinions and contributions of our staff. Our proven patient-first focus drives everything we do and fuels our many accomplishments - from Magnet® designation for our nurses to national recognitions as a top hospital and employer (Magnet is a registered trademark of the American Nurses Credentialing Center).

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Charlottesville, Virginia is one of the nation’s most charming and picturesque places to live and work. Our area boasts many excellent restaurants, wineries and craft breweries; historic sites; Shenandoah National Park and Skyline Drive; and a great selection of homes in welcoming neighborhoods, as well as urban and rural locations. Public transportation is excellent, and you’re just a short drive from the beach or Washington, D.C.