IT Business Systems Analyst or Senior Analyst
Job ID: R0035724 | Systems and Network Administration | Full Time | Charlottesville, VA
UVA Information Technology Services (ITS) seeks applicants for multiple openings on the Strategic Projects and Initiatives Team as IT Business Analysts or Senior Business Analysts to support strategic IT projects in the CIO Project Portfolio. These are 2-year, limited-term University staff positions with full benefits.

ITS at UVA is a phenomenal place to lead, grow and deliver impact. It's an organization that values results and teamwork. We like the people we work with and the work we get to do. We strive to create a welcoming and supportive workplace where everyone feels empowered to be their authentic selves and share ideas. We embrace a commitment to diversity, equity and inclusion. ITS values work-life balance and provides flexible work location options where possible. Please see additional information about joining our team.

What You Will Do:
  • Elicit and create business process maps/visualizations using business process modeling notation standards to define current, future and gap process states.
  • Elicit and document functional and technical requirements in the form of user stories and use cases, and develop acceptance criteria in both an agile and iterative waterfall project methodology.
  • Build collaborative partnership across UVA to support the project goals and meet the needs of our stakeholders.
  • Be the voice of the user and assist the technical team in the creation and delivery of solutions.
  • Develop, execute and document test plans to validate appropriate system configuration.
  • Develop and deliver professional presentations to leadership, faculty, staff and students.

Required Qualifications:
  • At least 3 years of work experience in an IT department or field.
  • Ability to effectively meet deadlines.
  • Highly organized with excellent attention to detail.
  • Excellent qualitative analysis skills (aptitude for listening with intention; ability to iterate in the moment, establish rapport quickly, analyze information and present debrief materials; etc.).
  • Excellent quantitative analysis skills (aptitude to analyze data, derive conclusions to predict future outcomes, technical writing, outcome measurement, etc.).
  • Strong collaboration skills (ability to partner with technical, end user and cross-functional experts to build consensus and understanding of problems).

Preferred Qualifications:
  • Experience as an IT business analyst.
  • Experience working with faculty and executive leadership.
  • Experience implementing enterprise IT solutions.

Benefits Include: The choice between 3 different health plans; vision and dental insurance; life insurance; benefits savings accounts; starting with 22 days of paid time off a year in addition to 12 or more paid holidays; 8 weeks of paid parental leave; short-term disability; up to $4,360 after your first year for combined use of tuition toward a degree-seeking program or up to $2,000 for professional development, including classes, certification training and conferences; and more!

The selected applicant will be required to complete a background check prior to their first day of employment per university policy.

COVID Vaccination Requirement and Guidelines


Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirements and guidelines for employment at UVA.




Contact me about flexible or remote work.
Rhiannon Michelle O'Coin
Rhiannon Michelle O'Coin
Senior Recruiter
Connect on LinkedIn

Charlottesville, VA
Charlottesville, VA 22903
Let’s talk about your future with UVA.
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Rhiannon Michelle O'Coin
Rhiannon Michelle O'Coin
Senior Recruiter
Connect on LinkedIn

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