IT Analyst Staff Specialist, Business Intelligence Developer
Remote
Job ID: R0038646 | Systems Engineering, Design and Development | Full Time | Charlottesville, VA
This IT Analyst Staff Specialist, Business Intelligence (BI) Developer is responsible for using the enterprise's data to design, create, and maintain analyses and BI reports and tools in support of clinical, business, and research operations at UVA Health. Performs data analysis utilizing appropriate analytics and methodologies and fosters data-driven decision-making by providing valuable consultative analytics support to executives and service area leadership, in accordance with regulatory standards as appropriate. Leads the team and offers technical advice and guidance to fellow BI developers, significantly contributing to the BI team's mission.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Under minimal supervision and with efficiency:
  • Participate in cross-functional performance improvement team efforts, ensuring appropriate analysis of data, data accuracy, and data availability.
  • Consult with all levels of users to help them solve problems, as well as contribute to highly visible and impactful organizational projects through the expert analysis and presentation of data.
  • Collaborate with operational subject matter experts and stakeholders, serving as lead developer and resident expert for outcomes-related metrics, ensuring accurate metadata, target/threshold acquisition, appropriate metric and report development, data validation, maintenance, and modification.
  • Collect business requirements from appropriate stakeholders and design, code, validate, deploy, and maintain the semantic layer and metadata for complex reports and reporting tools, creating efficient and appropriately distributed solutions.
  • Utilize tools such as Microsoft SSIS, SSRS, and SSAS; SAP Crystal Reports; Epic Reporting Workbench; Extract Framework; and Radar Dashboards, as well as Tableau, to build BI solutions.
  • Develop code with structured query language (SQL), preferably Microsoft T-SQL.
  • Employ tools such as Microsoft Excel, R, and Minitab to perform analysis of data.
  • Design data collection tools based on parameters appropriate for the situation.
  • Perform system administration: build, test, and assist with upgrade/enhancement/patch-related implementation activities.
  • Adhere to and provide leadership ideas for team and departmental performance improvement activities related to quality standards and development of best practices.
  • Appropriately monitor the team work queue and triage requests (ensuring coverage, if needed).
  • Prioritize and assign work for fellow team members, as well as effectively run team meetings, in the absence of the manager.
  • Participate in governance and change control-related activities (ensuring coverage, if needed).
  • Keep abreast of new and emerging technologies that could provide an enhanced BI experience for customers, conduct cost-benefit evaluations, and provide recommendations related to potential new technology offerings. Regularly provide guidance and training to less experienced team members.
  • Conduct review of fellow team member's work as requested and provide innovative ideas for performance tuning and general query optimization.
  • Coach customers, as appropriate, on use of BI tools.
  • Adapt to competing demands, shifting priorities, and organizational constraints.
  • Perform other duties as requested.

ORGANIZATIONAL DUTIES:
1. Communicates appropriately using good interpersonal skills:
  • Positive, professional demeanor is projected through verbal and non-verbal communications.
  • Information for patients and staff is delivered in a manner that is supportive, timely, and understandable.
  • Interpersonal conflicts are resolved using appropriate methods and organizational resources, including, but not limited to, Employee Relations Services and Faculty Employee Assistance Program.
  • Diverse perspectives are acknowledged; language and behaviors are modeled that build inclusiveness in the work environment.
  • Ideas and suggestions are clearly communicated.
  • Clarification of communication is requested when appropriate.

2. Serves, manages, and supports internal and external customers:
  • Privacy is maintained at all times for patient and employee information.
  • Actions are initiated to meet or exceed customer/co-workers expectations in delivering service by implementing the I Make the Difference philosophy (Ownership begins with me; Greet customers by making eye contact and smiling; Provide positive, professional, and prompt responses, e.g., helping visitors find their way; Close every interaction with "Is there anything else I can do for you?").
  • Appropriate resources throughout the organization are used consistently to meet customer needs.
  • Relationships with staff in other work areas are fostered to meet internal and external customer needs.
  • Positive working relationships with peers, management, and customers are maintained at all times.
  • Organizational Mission and Values of Respect, Integrity, Stewardship, and Excellence are evident in behaviors.

3. Participates in performance improvement activities:
  • Participation in performance improvement activities and initiatives is ongoing.
  • Initiative is demonstrated to proactively diagnose and resolve problems.
  • Change is met with positive, supportive behavior.

4. Participates as a team member and is accountable for own work responsibilities:
  • Time off is scheduled to avoid disrupting workflow.
  • Help is offered to others to solve problems and complete tasks to facilitate communication and positive team dynamics.
  • Productive work habits are consistently displayed.
  • Accountability for actions and decisions is demonstrated in daily work.
  • Feedback is solicited and accepted in a positive manner.
  • Constructive input is offered to support the work unit.

Position Compensation Range: $96,907.20 - $155,043.20 Annually

MINIMUM REQUIREMENTS:
  • Education: Bachelor's degree required.
  • Experience: 7+ years of relevant experience. Solid understanding of relational and multidimensional databases, schema design, indexing, and referential integrity. Expert with T-SQL. Skilled with organizing and analyzing large datasets. Proficient with Microsoft Excel and Word. Able to learn new software as required for the position.
  • License/Certification: Epic certification preferred.

PHYSICAL DEMANDS
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings and programs.



COVID Vaccination Requirement and Guidelines

 

Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirements and guidelines for employment at UVA.

 

 

 

Contact me about flexible or remote work.
Michael du Laney
Michael du Laney
Professional Services Team Lead and Senior Recruiter
Connect on LinkedIn

Charlottesville, VA
Charlottesville, VA 22903
Let’s talk about your future with UVA.
Contact me to learn more about our future opportunities.
Optionally, you can provide more information about yourself. We accept the following file types: .doc, .docx, .txt, .pdf and .rtf. Maximum size: 5 MB.
Michael du Laney
Michael du Laney
Professional Services Team Lead and Senior Recruiter
Connect on LinkedIn

Working here.

Whether you work at the University of Virginia or UVA Health, you’ll be part of a nationally recognized organization renowned for innovation, education, research and discovery. You’ll be part of an inclusive and diverse workforce that thrives through collaboration and excels through open contributions. We never stop learning or growing, and we empower our team members to do the same with our comprehensive professional development programs.

Quality of Life

The work of our IT teams is all-encompassing, but it’s not all-consuming. It’s our goal to support a healthy work-life balance for our staff. That’s why we encourage our teams to leave their work here at the end of the day and to get out and enjoy all that life in Charlottesville has to offer, including world-class entertainment, dining options, University of Virginia sports, arts, history and endless recreational activities. Here, you’ll find welcoming neighborhoods with a great selection of well-valued homes located in urban or rural settings. And our central Mid-Atlantic location allows you to get to Washington, D.C.; the beaches; or the mountains within a short drive.

Safety Photo

UVA Health Quality & Safety

At UVA, delivering the highest-quality, most advanced and safest healthcare to our patients is our top priority. That’s why we never stop striving to make our best better. As a leading healthcare institution, our goal is to be the safest place in America to receive care and to work, because patient and team member safety is essential to providing the best healthcare. The COVID-19 pandemic remains a fluid situation. At UVA Health, we've been on the frontlines since the beginning. Nurses, researchers, doctors — we've all been doing our part to halt the virus. This effort is part of our longstanding commitment to provide care you can count on.