ECMO Services Manager
Job ID: R0034633 | Allied Health Specialist | Full Time | Charlottesville, VA
The Manager of ECMO Services is an experienced and knowledgeable clinician who has demonstrated a commitment to quality, excellent patient care and leadership within the care community. With the Director of Perfusion and ECMO Services, the ECMO Services Manager serves as a lead clinical and technical resource for the department. The ECMO Services Manager must have a thorough understanding of adult and pediatric cardiac, pulmonary, vascular surgery, organ transplantation procedures and circulatory support theory.

The ECMO Services Manager considers factors related to safety, effectiveness, knowledge and skill of team members, as well as the cost of planning and delivering care. They must demonstrate awareness and understanding of the clinical care required for patients in the Medical Center. They will embrace and support the multidisciplinary and multifaceted patient care approach along the care continuum for the ECMO department.

The ECMO Services Manager will be involved in product evaluation. They will assist with program development and the implementation of new technology. They will provide direct clinical leadership to the department. They will participate in clinical rounding, team meetings, M&M reviews and other multidisciplinary teams, as assigned by the Director.

The ECMO Services Manager will participate in the educational enhancement process of team members, including annual competency compliance. They will also foster an environment within the teams that leads to new initiatives and workflows that benefit the team, the Medical Center or the field of ECMO. This position is in 24/7 support of the ECMO department.

Departmental Functions:
  • Performs those functions necessary for the support, treatment, measurement and/or supplementation of the cardiopulmonary and/or circulatory system of the patient.
  • Manages fiscal responsibilities of the ECMO service.
  • Ensures policies are current and are reflective of the values held by the Medical Center.
  • Arranges continuing education and participation to facilitate staff development.
  • Maintains employee engagement and readiness for excellent patient care.
  • Develops communication processes within the ECMO department that effectively disseminates information pertaining to metrics, benchmarking data.
  • Responsible for the development, maintenance and adherence of policies and procedures.
  • Actively participates in growth of the program and implementation of new initiatives.

Leadership Qualities:
  • Complies with HIPPAA and Medical Center policies regarding patient and staff information.
  • Promotes communication/coordination between the ECMO and Perfusion departments.
  • Facilitates LEAN processes within the department using MESS techniques.
  • Ability to display leadership and professionalism during stressful scenarios.
  • Demonstrates leadership in a team environment.
  • Collaborates in a multidisciplinary environment.
  • Ensures cost-effective use of program resources, including equipment, supplies and personnel.
  • Possesses strong organizational skills and ability to organize time and priorities of self and others.
  • Ability to handle multiple tasks and meet timelines set forth by senior leadership.
  • Excellent verbal and written skills.

Staffing Management:
  • Responsible for ensuring daily staffing reflects patent acuity levels in multiple locations throughout the hospital.
  • Responsible for staff scheduling and authorization of time off, overtime and leaves of absence.
  • Fosters ongoing professionalism amongst team members and encourages others to take informal leader roles during project development and implementation.
  • Ensures annual competency standards for ECMO Specialist are achieved.
  • Responsible for recruitment of new ECMO Specialist.
  • Responsible for yearly evaluations of staff, including assisting team members with goal setting.
  • Responsible for the education and competency review of new ECMO staff per ELSO standards.

Project and Quality Management:
  • Demonstrates a commitment to quality and excellence.
  • Participates in the development of new programs and initiatives utilizing LEAN methodology.
  • Promotes growth of the ECMO intra-hospital transport program.
  • Ensures that all quality improvement (QI) data is current and documented appropriately.
  • Promotes the Medical Center as an ECMO Center of Excellence and ensures the program is aligned with Extracorporeal Life Support Organization (ELSO) guidelines and recommendations.

ORGANIZATIONAL DUTIES:

1. Communicates appropriately using good interpersonal skills.
  • Positive, professional demeanor is projected through verbal and non-verbal communications.
  • Information for patients and staff is delivered in a manner that is supportive, timely and understandable.
  • Interpersonal conflicts are resolved using appropriate methods and organizational resources, including, but not limited to, Employee Relations Services and Faculty Employee Assistance Program.
  • Diverse perspectives are acknowledged; language and behaviors are modeled that build inclusiveness in the work environment.
  • Ideas and suggestions are clearly communicated.
  • Clarification of communication is requested when appropriate.

2. Serves, manages and supports internal and external customers.
  • Privacy is maintained at all times for patient and employee information.
  • Actions are initiated to meet or exceed customers'/co-workers' expectations in delivering service by implementing the I Make the Difference philosophy (Ownership begins with me; Greet customers by making eye contact and smiling; Provide positive, professional and prompt responses, e.g. helping visitors find their way; Close every interaction with "Is there anything else I can do for you?").
  • Appropriate resources throughout the organization are used consistently to meet customer needs.
  • Relationships with staff in other work areas are fostered to meet internal and external customer needs.
  • Positive working relationships with peers, management and customers are maintained at all times.
  • Organizational Mission and Values of Respect, Integrity, Stewardship and Excellence are evident in behaviors.

3. Participates in performance improvement activities.
  • Participation in performance improvement activities and initiatives is ongoing.
  • Initiative is demonstrated to proactively diagnose and resolve problems.
  • Change is met with positive, supportive behavior.

4. Participates as a team member and is accountable for own work responsibilities.
  • Time off is scheduled to avoid disrupting workflow.
  • Help is offered to others to solve problems and complete tasks to facilitate communication and positive team dynamics.
  • Productive work habits are consistently displayed.
  • Accountability for actions and decisions is demonstrated in daily work.
  • Feedback is solicited and accepted in a positive manner.
  • Constructive input is offered to support the work unit.

Position Compensation Range: $130,416.00 - $208,665.60 Annually

MINIMUM REQUIREMENTS
  • Education: Bachelor's degree required. Master's degree in nursing, respiratory therapy, perfusion, business administration, healthcare administration or similar preferred. If licensed to practice as a registered nurse, Bachelor's of Science in Nursing from an accredited program required.
  • Experience: 5 years of relevant ECMO experience required. Direct adult and pediatric experience required
  • Licensure: Licensed as a registered nurse or respiratory therapist or board-certified Perfusionist, as applicable.

PHYSICAL DEMANDS
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings and programs.



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Medical Center (Charlottesville, VA)
Charlottesville, VA 22903

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