Director of Clinical Operations - Transplant
Job ID: R0037374 | Administrative Leadership | Full time | Charlottesville, VA
The Director of Clinical Operations is responsible for each transplant program's day-to-day clinical operations throughout the transplant phases of care from pre-transplant phase (referral, evaluation, and waitlist) to the transplant event phase and through the post-transplant (follow-up for life of the transplanted organ) phase of care. These phases span the outpatient and the inpatient care continuum and cross numerous service lines. Responsibilities include effective resource utilization and program and policy development, implementation, and evaluation. As a member of the Transplant Center's leadership team, the individual demonstrates clinical expertise and will be involved in continuous quality improvement, patient satisfaction, resource management, efficient and effective system processes, and professional development.
  • Provides clinical leadership, management, and daily oversight to the programs: Heart/LVAD, Lung, Liver, Kidney/Pancreas, Islet-cell, Living Donor, General Surgery, Transplant Center Clinic, Histocompatibility Laboratory, Inpatient NP Transplant Service and Inpatient Transplant Unit. This oversight will ensure that patients receive safe, quality care in an efficient and patient-centric manner that is aligned with established procedures, workflows, protocols, and regulatory requirements.
  • Ensures that the necessary operational resources, such as clinic space, administrative space, equipment, and staff are in place to deliver safe, effective, and efficient care for transplant patients.
  • Develops and supports Transplant team in a motivational manner such that there is high employee engagement across high functioning teams, fulfilling service-line philosophy, goals, objectives, and priorities consistent with those of the organization.
  • Ensures adequate and accurate electronic medical record documentation through adherence to established workflows on a daily basis and manages patient flow through the transplant process and patient satisfaction and concerns.
  • Collaborates with leadership in other departments through the organizational matrix to support transplant patient care delivery.
  • Partners with the Manager of Quality, Data, and Compliance to ensure QAPI program efforts, such as establishing objective measures to evaluate program performance and maintenance of patient outcomes to meet or exceed expectations.
  • Develops and manages partnerships with clinicians, physicians, and administrative counterparts to achieve common goals. Promotes integration of multidisciplinary work groups and staff that creates efficiencies and supports quality patient care outcomes.
  • Works closely with members of the Transplant Center leadership team to support clinical, quality, regulatory compliance, information systems, fiscal, and research goals and initiatives of the program(s) and the institute.
  • Manages recruitment, performance, retention, and engagement activities of assigned staff and fosters an environment of continuous performance improvement, professional development, and lifelong learning.
  • Other duties as assigned to support unit, department, entity, and the Health System organization.

Position Compensation Range: $120,473.60 - $192,753.60 Annually

MINIMUM REQUIREMENTS
  • Education: Bachelor's degree in nursing required. Master's degree must be obtained within 4 years of hire or transfer.
  • Experience: 5 years of progressive leadership experience demonstrating sustainable clinical operational outcomes required. 5 years of solid organ transplant clinical experience or commensurate organ procurement experience preferred.
  • Licensure: Licensed to practice as a registered nurse in the Commonwealth of Virginia required.

PHYSICAL DEMANDS
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings and programs.



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Charlottesville, VA
Charlottesville, VA 22903

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