Director, Ambulatory - Medical Specialties
Job ID: R0039027 | Administrative Leadership | Full Time | Charlottesville, VA
Responsible for the clinical, administrative, operational, and financial activities of ambulatory programs in multiple clinic settings, under the direction of the Service Line Administrator. Works collaboratively with clinical departments, nursing, physician leadership, other Medical Center departments, management, faculty, and other stakeholders to ensure timely patient access to care, operational efficiency, effective and safe delivery of patient care, practice productivity, fiscal integrity, regulatory compliance, and high patient satisfaction.
  • Plans, organizes, directs, and manages, through jointly supervised staff, the outpatient operations for designated programs.
  • Coordinates the recruitment and orientation of key personnel. Develops and motivates employees to optimize talents and meet the overall needs and goals of the organization.
  • Ensures effective communication and collaboration with the department administrator, physician leadership, and nursing to ensure goals, operations, and strategic direction are aligned.
  • Directs and/or coordinates outpatient revenue cycle initiatives, including time-of-service cash collection, financial counseling, referral/authorization management, charge master maintenance, and regulatory audits.
  • Directs and/or coordinates the maintenance, training, design, and/or implementation of the outpatient IT business and clinical applications.
  • Develops operating and capital budgets for ambulatory programs. Make recommendations to management areas.
  • Organizes and oversees the activities of assigned areas designated to improve patient care and ensure compliance with The Joint Commission standards, State Health Department rules and regulations, and other legislative directives.
  • Serves on a number of ad hoc and standing committees.
  • Carries out service excellence and patient safety programs in collaboration with physician leadership. Promotes a culture of service excellence, including patient and employee satisfaction.
  • Carries out Medical Center policies and procedures designed to maintain a safe working environment in the context of regulatory standards, facility constraints, and cost. Participates in OSHA and The Joint Commission reviews.
  • Ensures compliance of regulatory and quality assurance programs with the Medical Center goals.
  • In addition to the above job responsibilities, other duties may be assigned.

Position Compensation Range: $96,907.20 - $155,043.20 Annually

  • Education: Bachelor's degree required. If licensed to practice as a registered nurse, Bachelor's of Science in Nursing from an accredited program required. Master's degree must be obtained within 4 years of hire or transfer. If an RN license is held, a BSN is required.
  • Experience: Minimum of 5 years of experience in progressively more responsible roles. Epic implementation experience is highly desirable. Clinical scheduling experience is highly desirable.
  • Other Skills: Strong communication and interpersonal skills, as well as the ability to balance many demands simultaneously.
  • Licensure: None.

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings and programs.

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Charlottesville, VA
Charlottesville, VA 22903

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UVA Health System has one of the nation’s most diverse workforces. We are a close-knit, collaborative team that values the expertise, opinions and contributions of our staff. Our proven patient-first focus drives everything we do and fuels our many accomplishments - from Magnet® designation for our nurses to national recognitions as a top hospital and employer (Magnet is a registered trademark of the American Nurses Credentialing Center).

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Charlottesville, Virginia is one of the nation’s most charming and picturesque places to live and work. Our area boasts many excellent restaurants, wineries and craft breweries; historic sites; Shenandoah National Park and Skyline Drive; and a great selection of homes in welcoming neighborhoods, as well as urban and rural locations. Public transportation is excellent, and you’re just a short drive from the beach or Washington, D.C.

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