Director - Professional Billing
Job ID: R0034677 | Finance Leadership | Full Time | Charlottesville, VA
The Director of Professional Billing directs service delivery for all business office processes, practices and outreach physician services in locations throughout Virginia and the surrounding communities. Responsible for the management of accounts receivable for professional billing. Develops internal controls for all tasks necessary to ensure professional business office activities are completed on time, including building relationships with internal and external clients throughout the UVA Health System. Utilizes internal resources and analytical skills to make decisions in a fast-paced and fluid environment. Accountable for making strategic decisions guided by organizational challenges, trends and business implications, while recognizing that decisions may have regional/local implications. The leader will have the skills to lead through influence and advocacy. The successful candidate will have a demonstrated track record of overseeing high-performing teams and as a change agent.

Responsible for all aspects of professional billing, including, but not limited to, an ASC and associated community practices and physician offices. The responsibilities include, but are not limited to, revenue capture, claims management, denials and short/overpays,.
  • Ensures that all billing activities meet the standard of regulatory requirements with the highest degree of integrity.
  • Monitors and produces best practice standards in a billing environment based upon Epic Financial Pulses (Denial, Automation and Financial) that include A/R days, cash/net revenue, A/R aging, denials management, credit balances and other metrics reflecting performance against our peers.
  • Provides detailed reporting to leadership on team productivity, key metrics with trends, and actions plans to address opportunities.
  • Develops, implements and updates policies and procedures related to professional billing that support standards of work and achievement of financial goals and objectives.
  • Directs and oversees any required transitions from legacy billing systems to the Epic PB billing system.
  • Directs and oversees any contracted third-party vendors assisting with claims and/or follow-up.
  • Supervises management team and staff, providing direction and guidance that fosters an engaged and high-performing team through training, recognition/evaluation and educational/advancement opportunities.
  • Mentors and coaches to achieve highest level of competency of leadership and staff.
  • Prepares, monitors and maintains annual expense budget.
  • In addition to the above job responsibilities, other duties may be assigned.

Position Compensation Range: $125,340.80 - $200,553.60 Annually

  • Education: Master's degree required.
  • Experience: Minimum 10 years of experience leading teams of and managing and improving Professional and Technical Patient Financial Services groups in complex operating environments.
  • Licensure: None.

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings and programs.

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Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirements and guidelines for employment at UVA.




Charlottesville, VA
Charlottesville, VA 22903

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Magnet Recognition

UVA Health System has one of the nation’s most diverse workforces. We are a close-knit, collaborative team that values the expertise, opinions and contributions of our staff. Our proven patient-first focus drives everything we do and fuels our many accomplishments - from Magnet® designation for our nurses to national recognitions as a top hospital and employer (Magnet is a registered trademark of the American Nurses Credentialing Center).

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Charlottesville, Virginia is one of the nation’s most charming and picturesque places to live and work. Our area boasts many excellent restaurants, wineries and craft breweries; historic sites; Shenandoah National Park and Skyline Drive; and a great selection of homes in welcoming neighborhoods, as well as urban and rural locations. Public transportation is excellent, and you’re just a short drive from the beach or Washington, D.C.

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