Clinical Supervisor - Augusta Pediatrics, Fishersville
Job ID: R0028685 | Health Services Administrative | Full time | Charlottesville, VA
The Clinical Office Supervisor will be responsible for the supervision of the clinical staff of a practice (s) and assist the Office Manager as assigned. This position will, at certain times, independently manage the operations of a clinic. Weekend and evening work hours required.

  • General supervision of clinical staff to include hiring, performance management, timesheet approval, employee requests and complaints. Responsible for evaluating and resolving employee issues and other work-related issues.
  • Coordinate staff education, competency assessment, orientation, training, and cross-training of clinical staff. Work closely with Charge Nurse to address any deficiencies in staff competencies and ensure proper clinical standards are achieved.
  • Assess staff performance and promote engagement. Responsible for evaluating staff engagement through assessment and action plan implementation to promote highly engaged teams.
  • Create monthly work schedule for employees and manages employee leave requests.
  • Personnel record maintenance.
  • Schedule and conduct regular staff meetings to keep staff apprised of relevant information.
  • Responsible for oversight of clinical staff charge capture activities to ensure revenue opportunities are maximized.
  • Provides information to billing and coding requests related to clinical issues
  • Assist in preparation of yearly budget
  • Oversight of Petty Cash, Change Fund, timely bank deposits, and reconciliation monthly if applicable
  • Responsible for supply ordering, setting and maintenance par levels, inventory control and cost containment
  • Process vendor invoices for Accounts Payable process and process check requests as needed
  • Assist as needed with maintenance of appointment schedule templates, updates and revisions based on physician preference
  • Oversight of on-site laboratory testing. Assures all policies and procedures are in place, QC log books are maintained and current, and initial and annual competency is documented for all staff performing testing.
  • Oversight of vaccine ordering, ensure correct administration processes by staff, track stock to ensure appropriate type of vaccine is administered based on insurance carrier, adherence to VVFC stock and administration guidelines.
  • Works with PCS staff to ensure that providers and patient's needs are being met in daily performance of clinical duties.
  • Function as a Patient Care Specialist or Team Care Specialist as needed.
  • Support practice operations with a focus on Lean principles and implementation of best practices
  • Assist with maintenance and training of office, laboratory and medical equipment
  • Respond to patient requests and complaints. Document in EMR and other required processes.
  • Assist with creation and maintenance of policies and procedures
  • Responsible for establishing and participating in CPG and Corporate goals
  • Maintain applicable records according to retention guidelines (UVA/UPG, HIPAA, CLIA/COLA, etc.)
  • Act as an EPIC Superuser, attends webinars, provides implementation of system updates
  • Liaison between practice and institutional resources
  • Attend meetings as required
  • Cover office operations when needed.
  • Other duties as requested by management



  • High School Diploma or GED


  • 2 years previous clinical experience
  • Supervisory experience preferred


  • Current Virginia RN or LPN License or current Virginia CMA/RMA Certificate (certification only from AAMA, AMT, NAHP, or NHA accepted)


  • Basic knowledge of and experience utilizing an EMR
  • Proficiency with computer skills


Busy medical office environment. The incumbent will be working in a office and patient examination room and is required to help move patients when needed and standing during portions of the physical examination. Physical activity required would include the ability to lift/push/pull 20 - 50 pounds, and would involve standing for prolonged periods of time, as well as frequently bending/stooping and traveling. Physical hazards include potential exposure to body fluids and associated pathogens/infectious disease, as well as potential exposure to chemicals. 

COVID Vaccination Requirement

Due to the scope of President Biden's Executive Order 14042 issued in early September, all University employees, including remote employees, must receive their final vaccination dose by January 4, 2022, unless they have a University-approved religious or medical exemption. The University has updated policy SEC-045 to reflect these new requirements.

If hired by the Academic Division, excluding School of Medicine, School of Nursing, UVA Physicians Group, and the Health Systems Library, you will be required to provide proof of vaccination or be willing to be vaccinated by January 4, 2022. Academic employees may apply for a University-approved medical or religious exemption.

Note: Some medical and safety-sensitive positions require vaccination and are not eligible for an exemption. For more information on how vaccination requirements will apply to you, please visit the UVA New Hire Vaccination Requirements webpage.

Tina Rosson
Tina Rosson
Connect on LinkedIn

Fishersville, VA
Charlottesville, VA 22908
Let’s talk about your future with UVA.
Contact me to learn more about our future opportunities.
Optionally, you can provide more information about yourself. We accept .doc, .docx, .txt and .pdf file types.
Tina Rosson
Tina Rosson
Connect on LinkedIn

Working here.

Since 1979, UPG has been the clinical partnership group managing, growing and providing direct patient care for all UVA entities. This strategic partnership allows UVA to expand on education, technology, diagnostics, resources and facilities while the teams at UPG can focus on managing and delivering high-quality, multi-specialty care.

The expansive network of UPG providers and clinical support teams work together to deliver world-renowned care to patients at UVA Medical Center in Charlottesville and in 24 primary and specialty care clinics located throughout central and northern Virginia.

Quality of Life

Charlottesville, Virginia is one of the nation’s most charming and picturesque places to live and work. Our area boasts many excellent restaurants, wineries and craft breweries; historic sites; Shenandoah National Park and Skyline Drive; and a great selection of homes in welcoming neighborhoods, as well as urban and rural locations. Public transportation is excellent, and you’re just a short drive from the beach or Washington, D.C.