Clinical Care Manager, Student Health and Wellness - CAPS
Job ID: R0043346 | Health Services Professional | Full Time | Charlottesville, VA
The University of Virginia's Department of Student Health and Wellness, Counseling and Psychological Services (CAPS) is looking to hire a Clinical Care Manager.

We are a growing center seeking applicants who would like to join our team during this exciting time of expansion. Part of this growth involves expanding our care model to serve an increasingly diverse student body. We are committed to creating an inclusive environment that celebrates diversity and decreases barriers to help-seeking and are looking for applicants who share these values.

Competitive candidates will have experience and interest in working with first-generation college students, international students, and BIPOC (Black, Indigenous, and People of Color) students. Expertise with LGBTQ+ (Lesbian, Gay, Bisexual, Transgender, and Questioning) populations is also highly desired.

Job responsibilities include:
  • Offering care management and consultation, helping students to access a range of services to best address their mental health concerns. This includes meeting with students to help them find resources, navigating financial and other barriers, and coordinating care among multiple systems.
  • Updating referral and other community resource databases.
  • Managing and coordinating donations for Next Steps Fund, which provides initial funding to help students connect with mental health services in the community.
  • Networking with community providers and agencies.
  • Conducting phone screenings to assess students' mental health needs and provide guidance in connecting with care.
  • If applicable, providing group psychotherapy and workshops.
  • Carrying a small caseload of ongoing individual therapy cases.
  • Along with other clinical staff, serving in the daytime emergency consultation rotation, assessing and triaging students in crisis and consulting with University partners about student mental health concerns.
  • Completing documentation requirements that adhere to legal, ethical, and accreditation standards.
  • Coordinating with other CAPS providers, Student Health and Wellness sections and treatment teams, Student Affairs, Student Financial Services, Academic Deans, Housing and Residence Life, International Studies Office, and other University staff.
  • Providing after-hours, on-call coverage (approximately three shifts lasting 2-3 days each per semester).
  • Creating and offering culturally inclusive community outreach, including care management workshops and trainings.
  • Potentially supervising or offering didactic seminars or lectures for therapists-in-training.

We seek individuals who are collaborative in nature, have effective communication skills, practice good self-care, maintain healthy boundaries, and can manage a busy workload while promoting a positive relational and organizational atmosphere.

This is a benefits-eligible position. Employee's benefits package highlights include:
  • 22 days of paid time off, increasing with service; 13+ paid holidays each year, in addition to paid time off
  • Parental and community service leave
  • Health plan with options to meet healthcare and financial needs
  • Retirement through the Virginia Retirement System
  • Tuition and professional development benefits after the first year
  • Employee wellness program featuring activities to earn up to $500/year

  • A master's degree or doctorate in counseling, clinical/counseling psychology, or social work.
  • Licensed as a mental health professional (LPC, LCSW, psychologist) in the Commonwealth of Virginia (or ability to obtain licensure within 6 months of hire).
  • At least 3 years of experience providing clinical care management services to adolescents and/or adults.

  • Experience working on a college or university campus
  • Experience leading psychotherapy groups
  • Experience providing outreach and speaking to diverse audiences
  • Experience supervising therapists-in-training
  • A clear history of, and dedication to, providing mental health services to individuals from diverse cultural and socioeconomic backgrounds
  • Experience in crisis intervention and/or facilitating transfers to a higher level of care

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings and programs.

COVID Vaccination Requirement and Guidelines


Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirements and guidelines for employment at UVA.




Charlottesville, VA
Charlottesville, VA 22903

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