Classroom Support Technician
Job ID: R0041608 | IT Support | Full Time | Charlottesville, VA
UVA Information Technology Services (ITS) has multiple openings for a Classroom Support Technician. The Classroom Support Technician installs, maintains, and supports technology-enhanced classrooms at the University of Virginia, making it possible for UVA to "serve the Commonwealth of Virginia, the nation, and the world by developing responsible citizen leaders and professionals; advancing, preserving, and disseminating knowledge." Technicians provide audio, video, computer, and other control hardware and software support, ensuring that University and department equipment remains functional for professors and students alike, both virtually and in person. Experience working independently and using sound judgment in decision-making under pressure is required, as is demonstrated experience working within a framework of standards and guidelines.

Duties/Responsibilities Include:
  • Assisting faculty, staff, and other end users with technology installed in classrooms.
  • Troubleshooting networked, commercial audio, and video systems.
  • Installing and configuring audio and video equipment in classrooms, including projectors, computers, and Crestron equipment, with the engineer's guidance.
  • Interpreting and wiring diagrams to terminate audio/video cables.
  • Updating/upgrading firmware/software on devices and computers per instructions.
  • Managing audio and video equipment using Crestron software tools.
  • Effectively communicating and collaborating in Microsoft Teams.
  • Performing other duties as assigned.

  • High school diploma.
  • Demonstrated customer service skills.
  • Ability to be on-site in Charlottesville, VA (no opportunity for remote work).
  • Preference will be given to applicants with an associate's degree

Physical Demands:
  • Occasional working on ladders or scaffolding up to 12 feet tall.
  • Working with low-voltage electrical power.
  • Lifting of equipment weighing up to 50 lbs.
  • Frequent walking to accomplish tasks requiring the ability to walk up to 2-4 miles in an 8-hour shift.

ITS at UVA is a phenomenal place to lead, grow, and deliver impact. It's an organization that values results and teamwork. We like the people we work with and the work we get to do. We strive to create a welcoming and supportive workplace where everyone feels empowered to be their authentic selves and share ideas. We embrace a commitment to diversity, equity, and inclusion. ITS values work-life balance and provides flexible work location options where possible. Please see additional information about joining our team.

This position is a full-time, benefitted, University staff, hourly role:

2:30 p.m. – 11:00 p.m. (Monday – Friday)

Anticipated Hiring Range: $20.00 – $23.00 per hour (equivalent to $41,600 – $47,840 annually).

The selected applicant will be required to complete a background check prior to their first day of employment per University policy.

COVID Vaccination Requirement and Guidelines


Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirements and guidelines for employment at UVA.




Contact me about flexible or remote work.
Rhiannon Michelle O'Coin
Rhiannon Michelle O'Coin
Senior Recruiter
Connect on LinkedIn

Charlottesville, VA
Charlottesville, VA 22903
Let’s talk about your future with UVA.
Contact me to learn more about our future opportunities.
Optionally, you can provide more information about yourself. We accept the following file types: .doc, .docx, .txt, .pdf and .rtf. Maximum size: 5 MB.
Rhiannon Michelle O'Coin
Rhiannon Michelle O'Coin
Senior Recruiter
Connect on LinkedIn

Working here.

Whether you work at the University of Virginia or UVA Health, you’ll be part of a nationally recognized organization renowned for innovation, education, research and discovery. You’ll be part of an inclusive and diverse workforce that thrives through collaboration and excels through open contributions. We never stop learning or growing, and we empower our team members to do the same with our comprehensive professional development programs.

Quality of Life

The work of our IT teams is all-encompassing, but it’s not all-consuming. It’s our goal to support a healthy work-life balance for our staff. That’s why we encourage our teams to leave their work here at the end of the day and to get out and enjoy all that life in Charlottesville has to offer, including world-class entertainment, dining options, University of Virginia sports, arts, history and endless recreational activities. Here, you’ll find welcoming neighborhoods with a great selection of well-valued homes located in urban or rural settings. And our central Mid-Atlantic location allows you to get to Washington, D.C.; the beaches; or the mountains within a short drive.

Safety Photo

UVA Health Quality & Safety

At UVA, delivering the highest-quality, most advanced and safest healthcare to our patients is our top priority. That’s why we never stop striving to make our best better. As a leading healthcare institution, our goal is to be the safest place in America to receive care and to work, because patient and team member safety is essential to providing the best healthcare. The COVID-19 pandemic remains a fluid situation. At UVA Health, we've been on the frontlines since the beginning. Nurses, researchers, doctors — we've all been doing our part to halt the virus. This effort is part of our longstanding commitment to provide care you can count on.