Classroom Support Technician
Job ID: R0041608 | IT Support | Full Time | Charlottesville, VA
UVA Information Technology Services (ITS) has multiple openings for a Classroom Support Technician. The Classroom Support Technician installs, maintains, and supports technology-enhanced classrooms at the University of Virginia, making it possible for UVA to "serve the Commonwealth of Virginia, the nation, and the world by developing responsible citizen leaders and professionals; advancing, preserving, and disseminating knowledge." Technicians provide audio, video, computer, and other control hardware and software support, ensuring that University and department equipment remains functional for professors and students alike, both virtually and in person. Experience working independently and using sound judgment in decision-making under pressure is required, as is demonstrated experience working within a framework of standards and guidelines.

Duties/Responsibilities Include:
  • Assisting faculty, staff, and other end users with technology installed in classrooms.
  • Troubleshooting networked, commercial audio, and video systems.
  • Installing and configuring audio and video equipment in classrooms, including projectors, computers, and Crestron equipment, with the engineer's guidance.
  • Interpreting and wiring diagrams to terminate audio/video cables.
  • Updating/upgrading firmware/software on devices and computers per instructions.
  • Managing audio and video equipment using Crestron software tools.
  • Effectively communicating and collaborating in Microsoft Teams.
  • Performing other duties as assigned.

Qualifications:
  • High school diploma.
  • Demonstrated customer service skills.
  • Ability to be on-site in Charlottesville, VA (no opportunity for remote work).
  • Preference will be given to applicants with an associate's degree

Physical Demands:
  • Occasional working on ladders or scaffolding up to 12 feet tall.
  • Working with low-voltage electrical power.
  • Lifting of equipment weighing up to 50 lbs.
  • Frequent walking to accomplish tasks requiring the ability to walk up to 2-4 miles in an 8-hour shift.

ITS at UVA is a phenomenal place to lead, grow, and deliver impact. It's an organization that values results and teamwork. We like the people we work with and the work we get to do. We strive to create a welcoming and supportive workplace where everyone feels empowered to be their authentic selves and share ideas. We embrace a commitment to diversity, equity, and inclusion. ITS values work-life balance and provides flexible work location options where possible. Please see additional information about joining our team.

This position is a full-time, benefitted, University staff, hourly role: https://hr.virginia.edu/uva-employee-category.

Shift:
2:30 p.m. – 11:00 p.m. (Monday – Friday)

Anticipated Hiring Range: $20.00 – $23.00 per hour (equivalent to $41,600 – $47,840 annually).

The selected applicant will be required to complete a background check prior to their first day of employment per University policy.


COVID Vaccination Requirement and Guidelines

 

Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirements and guidelines for employment at UVA.

 

 

 

Contact me about flexible or remote work.
Rhiannon Michelle O'Coin
Rhiannon Michelle O'Coin
Senior Recruiter
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Charlottesville, VA
Charlottesville, VA 22903
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Rhiannon Michelle O'Coin
Rhiannon Michelle O'Coin
Senior Recruiter
Connect on LinkedIn

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