CPG Office Supervisor, Administrative
UVA Primary Care Commonwealth Medical
Job ID: R0033709 | Health Services Administrative | Full Time | Culpeper, VA
The Office Supervisor will be responsible for the supervision of a section of the staff and assist the Office Manager as assigned.
  • General supervision of staff, to include hiring, performance management, timesheet approval, and employee requests and complaints. Responsible for evaluating and resolving employee issues and other work-related issues.
  • Cover office operations when needed.
  • Create monthly work schedule for employees and manage all employee leave requests.
  • Personnel record maintenance.
  • Schedule and conduct regular staff meetings to keep staff apprised of activities and decisions.
  • Assists with staff training and development to ensure effective performance and promote engagement.  Responsible for staff engagement through assessment and action plan implementation to promote highly engaged teams.
  • Manage employee mandatory competencies (OSHA, blood-borne pathogens, CLIA/COLA, etc.).
  • Charge entry and work queue resolution, if applicable.
  • Respond to billing and coding requests for additional information.
  • Assist in preparation of yearly budget.
  • Oversight of petty cash, change fund, timely bank deposits, and reconciliation monthly, if applicable.
  • Responsible for supply ordering, setting and maintenance of par levels, inventory control, and cost containment.
  • Process vendor invoices for Accounts Payable process and process check requests.
  • Maintenance of appointment schedule templates, updates, and revisions based on physician preference.
  • Support practice operations with a focus on Lean principles and implementation of best practices.
  • Enter and maintain physician schedule monthly to accommodate patient demand for appointments.
  • Assist with maintenance and training of office, laboratory, and medical equipment.
  • Respond to patient requests and complaints. Document in EMR and other required processes.
  • Assist with creation and maintenance of policies and procedures.
  • Responsible for establishing and participating in CPG and corporate goals.
  • Schedule and conduct regular staff meetings.
  • Maintain applicable records according to retention guidelines (UVA/UPG, HIPAA, CLIA/COLA, etc.).
  • Liaison between practice and institutional resources.
  • Attend meetings as required.
  • Other duties as requested by management.

  • Education: High school diploma or GED.
  • Experience: 2 years of related experience in the healthcare industry. Supervisory experience preferred. Working knowledge CPT and ICD-9 coding. Knowledge of third-party payer reimbursement policies and procedures.
  • Licensure: None.

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings and programs.

COVID Vaccination Requirement and Guidelines

Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirements and guidelines for employment at UVA.




Tina Rosson
Tina Rosson
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Culpeper, VA
Culpeper, VA 22701
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Tina Rosson
Tina Rosson
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Since 1979, UPG has been the clinical partnership group managing, growing and providing direct patient care for all UVA entities. This strategic partnership allows UVA to expand on education, technology, diagnostics, resources and facilities while the teams at UPG can focus on managing and delivering high-quality, multi-specialty care.

The expansive network of UPG providers and clinical support teams work together to deliver world-renowned care to patients at UVA Medical Center in Charlottesville and in 24 primary and specialty care clinics located throughout central and northern Virginia.

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Charlottesville, Virginia is one of the nation’s most charming and picturesque places to live and work. Our area boasts many excellent restaurants, wineries and craft breweries; historic sites; Shenandoah National Park and Skyline Drive; and a great selection of homes in welcoming neighborhoods, as well as urban and rural locations. Public transportation is excellent, and you’re just a short drive from the beach or Washington, D.C.

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