Business Analyst
Job ID: R0038986 | Systems and Network Administration | Full Time | Charlottesville, VA
UVA Information Technology Services (ITS) seeks applications for a Business Analyst to join Custom Applications and Consulting Services on our SafeGrounds development team. The Business Analyst works closely with the SafeGrounds development team and University stakeholders in providing functionality and support of this mission-critical application.

ITS at UVA is a phenomenal place to lead, grow, and deliver impact. It's an organization that values results and teamwork. We like the people we work with and the work we get to do. We strive to create a welcoming and supportive workplace where everyone feels empowered to be their authentic selves and share ideas. We embrace a commitment to diversity, equity, and inclusion. ITS values work-life balance and provides flexible work location options where possible. Please see additional information about joining our team.

What you will do:
  • Work with product owners and other business leaders to identify opportunities for improvement in the SafeGrounds system.
  • Collaborate with team members to collect and analyze data.
  • Work with stakeholders, including data, design, product and executive teams, and assist them with data-related technical issues.
  • Perform data analysis and reporting to help to satisfy standardized and ad hoc reporting needs for SafeGrounds, potentially working with third-party tool sets and services to create reports and business analytics.
  • Perform administrative duties as needed for the development of SafeGrounds software initiatives.
  • This role is an active part of an agile project team delivering software and services to the customer.

Required Qualifications:
  • 3 or more years of related experience.
  • Exceptional communication skills.
  • Ability to analyze customer pain points and to propose and implement solutions.
  • Customer service mindset
  • Ability to work with minimal supervision.

Preferred Qualifications:
  • Bachelor's degree.
  • Experience with Agile development practices and project management methodologies.
  • Familiarity with Microsoft Development tools (Visual Studio, MS SQL).

Anticipated hiring range: $65,000 - $85,000

Benefits Include: The choice between 3 different health plans; vision and dental insurance; life insurance; benefits savings accounts; starting with 22 days of paid time off a year in addition to 12 or more paid holidays; 8 weeks of paid parental leave; short-term disability; up to $4,360 after your first year for combined use of tuition toward a degree-seeking program or up to $2,000 for professional development, including classes, certification training, and conferences; and more!

The selected applicant will be required to complete a background check prior to their first day of employment per university policy.

For more information about UVA and the Charlottesville community, please see and

COVID Vaccination Requirement and Guidelines


Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirements and guidelines for employment at UVA.




Contact me about flexible or remote work.
Rhiannon Michelle O'Coin
Rhiannon Michelle O'Coin
Senior Recruiter
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Charlottesville, VA
Charlottesville, VA 22903
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Rhiannon Michelle O'Coin
Rhiannon Michelle O'Coin
Senior Recruiter
Connect on LinkedIn

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