Billing Analyst 3
Job ID: R0030444 | Patient Finance | Full Time | Charlottesville, VA
This position analyzes accounts receivable and takes appropriate action to resolve coding and global denials.
  • Posts denials/rejects into Epic billing system.
  • Works complex denials with a high degree of accuracy and timeliness. Responds to inquiries from patients, clinical departments and third parties by way of telephone, written correspondence and personal contacts.
  • Adds/corrects registration, insurance and demographic data in the Epic billing system to ensure accurate records.
  • Analyzes and prepares applicable adjustments to physicians' fees in compliance with established guidelines.
  • Processes adjustments as requested by the departments and/or supervisors.
  • Obtains necessary information and records for researching and resolving accounts.
  • Sends requests to resolve misapplied payments and credit balances.
  • Participates in special meetings and projects as required.
  • Follows up with third-party carriers to resolve issues and obtain payment by coordinating resolution to rejected, denied and outstanding claims to ensure timely collections.
  • Analyzes accounts that are not resolved within the time specified by the contract using their knowledge of coding and utilizing various tools of CPT and ICD-10 to determine causes of unresolved issues. Selects the most efficient and effective follow-up strategy to resolve the accounts to obtain reimbursement.
  • Must be aware of carrier policies and guidelines.
  • Works directly with departments and carriers on denial resolution.
  • Participates in ongoing training to maintain coding certification through AAPC.
  • Other duties as identified by unit coordinator, supervisor and/or manager.


  • High school diploma or GED.

  • Two years of relevant office experience.
  • One year of related experience in coding preferred.
  • Experience in insurance field preferred.
  • Experience utilizing Epic or other medical billing system required.

  • CPC required or two years of insurance follow-up experience.

  • Knowledge of and experience utilizing a personal computer.
  • Word-processing and database skills required.
  • 10-key calculator experience preferred.

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings and programs.

COVID Vaccination Requirement

Due to the scope of President Biden's Executive Order 14042 issued in early September, all University employees, including remote employees, must receive their final vaccination dose by January 4, 2022, unless they have a University-approved religious or medical exemption. The University has updated policy SEC-045 to reflect these new requirements.

If hired by the Academic Division, excluding School of Medicine, School of Nursing, UVA Physicians Group, and the Health Systems Library, you will be required to provide proof of vaccination or be willing to be vaccinated by January 4, 2022. Academic employees may apply for a University-approved medical or religious exemption.

Note: Some medical and safety-sensitive positions require vaccination and are not eligible for an exemption. For more information on how vaccination requirements will apply to you, please visit the UVA New Hire Vaccination Requirements webpage.

Tina Rosson
Tina Rosson
Connect on LinkedIn

Charlottesville, VA
Charlottesville, VA 22903
Let’s talk about your future with UVA.
Contact me to learn more about our future opportunities.
Optionally, you can provide more information about yourself. We accept .doc, .docx, .txt and .pdf file types.
Tina Rosson
Tina Rosson
Connect on LinkedIn

Working here.

Since 1979, UPG has been the clinical partnership group managing, growing and providing direct patient care for all UVA entities. This strategic partnership allows UVA to expand on education, technology, diagnostics, resources and facilities while the teams at UPG can focus on managing and delivering high-quality, multi-specialty care.

The expansive network of UPG providers and clinical support teams work together to deliver world-renowned care to patients at UVA Medical Center in Charlottesville and in 24 primary and specialty care clinics located throughout central and northern Virginia.

Quality of Life

Charlottesville, Virginia is one of the nation’s most charming and picturesque places to live and work. Our area boasts many excellent restaurants, wineries and craft breweries; historic sites; Shenandoah National Park and Skyline Drive; and a great selection of homes in welcoming neighborhoods, as well as urban and rural locations. Public transportation is excellent, and you’re just a short drive from the beach or Washington, D.C.