Accounts Payable Specialist
Job ID: R0039207 | Patient Finance | Full Time | Charlottesville, VA
The University of Virginia VP for Finance seeks applicants for an Accounts Payable Specialist reporting to the Assistant Director of Payables, David Nelson. The Accounts Payable Specialist works as part of the Accounts Payables unit in the University's central Procurement department: Procurement and Supplier Diversity Services (PSDS). PSDS's Accounts Payable team provides comprehensive services to University stakeholders through three core competencies: processing invoices and expenses, managing supplier records (specifically banking and tax information), and executing payment settlements in a timely manner according to terms. The Payables mission is to deliver exceptional and professional customer service. This is accomplished through a collaborative effort while focusing on compliance to federal and state laws, as well as university policies, all while meeting the demands of a transactionally high-volume and diverse work setting.

The ideal candidate will possess a demonstrated ability to process invoices accurately and efficiently. Communicating with departments across the University is critical to this role's success. The candidate will also display the capacity to accommodate several tasks or projects concurrently; therefore, prioritization is an essential trait. Finally, customer service is a primary function and effective communication is essential.

Work is partially independent, and goals are set in coordination with a supervisor. The University currently operates in a hybrid work model (a combination of in-office and telework). Specific reporting instructions will be determined on a case-by-case at management's discretion.


Invoice processing (60%)
  • Reviews and processes invoices matching to POs in Jaggaer Marketplace.
  • Reviews exception portal for errors and rejects or processes.
  • Clears invoices in Workday Financials held in various statuses, such as match exception, draft, hold, or in-progress.
  • Analyzes and resolves voucher and disbursement issues to ensure timely payment in compliance with contracts and federal, state, and University policy.
  • Performs daily administrative functions and reviews of vouchers and disbursements.

Customer service resolution (25%)
  • Communicates through Outlook and Salesforce to resolve cases relating to invoices.
  • Provides excellent customer service and serves as a collaborative, trusted source of information for the University and Finance Operations.
  • Ability to use good judgment on a case-by-case basis to ensure compliance with policies.
  • Meets key performance standards and metrics.
  • Establishes healthy working relationships within PSDS, other departments, and suppliers.

Identifying invoice workflow issues (10%)
  • Identifies issues that disrupt the standard workflow.
  • Records notes or screenshots to clearly define the problem.
  • Escalates scenarios that require review, involvement, or approval in a prompt and succinct way to Payables Assistant Director.

Ad hoc assignments (5%)
  • Prioritizes workload and addresses ad hoc tasks according to guidelines of Payables.
  • Remains flexible in adjusting to the needs of the department.


  • Bachelor's degree required or relevant experience.

  • At least three years of relevant experience required.
  • Intermediate to advanced skills with Microsoft Excel required.
  • Intermediate skills with Microsoft Visio or similar process-mapping tool required.
  • Proven critical thinking and problem-solving abilities required.
  • Strong verbal and written communication and presentation skills required.
  • Ability to build relationships and to develop internal and external partnerships is necessary.
  • Proven ability to partner effectively with clients in a team environment, working across diverse internal groups, teams, and departments required.
  • Confidence and ability to quickly identify, analyze, and develop creative and smart solutions to difficult problems and challenges in a demanding environment required.
  • Ability to adapt to a changing environment and focus on the needs of the business required.
  • Strong organizational, project management, and multitasking skills with a proven ability to operate independently with limited supervision required.
  • Solid business judgment, including the ability to anticipate and analyze impact and consequences of decisions/initiatives and recommendations, required.
  • Excellent analytical, problem-solving, and organizational skills. Ability to calmly multitask by prioritizing and tracking multiple projects and deadlines required.
  • Extremely meticulous with strong editing skills.
  • Highly responsive and service-oriented attitude.
  • Experience providing training and instruction and managing projects a plus.
  • Experience using financial systems, procure-to-pay/OCR systems, supplier registration systems, and CRM tools a plus.
  • Knowledge of AP in a university setting is a plus.

  • N/A

Physical Demands:
This is primarily a sedentary job involving extensive use of desktop/laptop computers.

Anticipated Hiring Range: $40K to $48K (commensurate with qualifications) with UVA benefits.

This is an exempt-level, benefited position. The University will perform background checks on all new hires prior to employment. This position has an intended start date of August 2022. Applicants are encouraged to submit their materials to be considered for this position. The position will remain open until filled and applications will be reviewed on a rolling basis. For questions about the position or the application process, please contact Daniel Strong, Academic Recruiter at

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings and programs.

COVID Vaccination Requirement and Guidelines


Please visit the UVA COVID-19 Job Requirements and Guidelines webpage prior to applying for current information regarding vaccination requirements and guidelines for employment at UVA.




Charlottesville, VA
Charlottesville, VA 22903

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